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Stocking the market: Grocers gauge for sales

“Most of us wrestle with nightmares about missing a project deadline or speaking in front of people we don’t know. Dick Bergman has another bogey man: empty grocery store shelves. And the mere thought of them makes him break into a cold sweat. The president of Scott’s Food & Pharmacy knows that when customers can’t find the items they came for, his store fails to make a sale.”